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Receiving Confirmation Emails – Szechenyi Baths FAQ

The confirmation emails (serving as a digital ticket) are sent automatically right after the payment. This means, that after a successful booking, you will receive the following emails:

Ticket Booking:

  • One Notification Email from Paypal – confirming your payment
  • One Confirmation Email from Szechenyispabaths.com – this will serve as your e-ticket (not necessary to print)

Massage Booking:

  • One Notification Email from Paypal – confirming your payment
  • One Confirmation Email from Szechenyispabaths.com – confirming your massage booking
  • 2nd Confirmation Email from Szechenyispabaths.com – confirming your massage hour, this will serve as your e-ticket (not necessary to print)

Important Notice: Out of office hours bookings submitted after 6pm will be confirmed the following day until 11 am (local time Budapest). Please allow 1-3 hours by day time confirmations.

What Can I Do If I Have Not Received a Confirmation Email?

The Confirmation Email is sent automatically to the email address that you gave upon booking. If for any reasons you cannot find this email, you can do the following steps:

  1. Check the junk/spam folder of your mailbox.
  2. If it’s not in your junk/spam folder, please contact us via email at info [at] szechenyispabaths.com. We will forward you the confirmation email again.

About Szechenyi Spa Baths

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56 comments

  1. Good day,
    I’m writing to you from Lithuanian tourist agency “Fortūna travel”.
    April 26th this year we want to come with our group to you. There will be 40 schools students (16-17 years old) and 4 teachers. We plan to be from 2 p.m . We only want to stay about 2 hours in thermo baths.
    What would be the group price for our group?
    By the way, we also have another group on May 26th. Would be the same number of students and teachers, time and duration.
    I will waiting from you offer with prices for our groups.

  2. Hello
    I’ve just booked the spa.
    and i only received paypal’s confirmation of payment e-mail
    i didn’t receive Szechenyispabaths.com’s confirmation mail
    Please check it.

    • Szechenyi Spa Baths

      Dear Guest,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too to see if you have received it this time.
      Could you please let us know if you have received it?

      Thank you for your kind cooperation.

      • Caroline Hartnett

        Hi ,

        I have not received my confirmation email yet but have received it from PayPal.

        • Szechenyi Spa Baths

          Dear Caroline,
          thank you for contacting us.
          I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
          I have now forwarded it from our backup email address.
          Please check the junk/spam folder of your mailbox too.

  3. Hi, I bought an online ticket for today but have not received my confirmation email (only the PayPal receipt). Can you please re-send to me? Thank you!

    • Szechenyi Spa Baths

      Dear Sarah,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too to see if you have received it this time.
      Could you please let us know if you have received it?

      Thank you for your kind cooperation.

  4. Hello
    I have received my PayPal emails for Gellert and Szechenyi spabaths but not confirmation emails please send to my email

    • Szechenyi Spa Baths

      Dear Fiona,

      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too.
      Could you please let us know if you have received it?

      Thank you for your kind cooperation.

  5. Marinella Massacesi

    Hi, I have just booked two tickets for next Sunday. The payment went through but I haven’t received the confirmation email (I also checked the spam). Can you please send it again? Thanks

    • Szechenyi Spa Baths

      Hello Marinella,,

      you have already confirmed the receipt of the confirmation email.

      Have a lovely time in Szechenyi Baths Budapest.

  6. Hi there,

    We have booked 2 tickets through this website but the confirmation email was received from bathsbudapest@gmail.com. It doesn’t look like the professional email address.

    Could you please confirm?

    • Szechenyi Spa Baths

      Hello Christoph,
      we are sending the emails twice, the email address above is a backup email address, but you can check the original email has been sent from our official email address. We are looking forward to welcoming you at Szechenyi Spa Baths!

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