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Receiving Confirmation Emails – Szechenyi Baths FAQ

The confirmation emails (serving as a digital ticket) are sent automatically right after the payment. This means, that after a successful booking, you will receive the following emails:

Ticket Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – this will serve as your e-ticket (not necessary to print)

Massage Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – confirming your massage booking
  • 2nd Confirmation Email from BathsBudapest.com – confirming your massage hour, this will serve as your e-ticket (not necessary to print)

Important Notice: Out of office hours bookings submitted after 6pm will be confirmed the following day until 11 am (local time Budapest). Please allow 1-3 hours by day time confirmations.

‘I Have Not Received the Confirmation Email’

The Confirmation Email is sent automatically to the email address that you gave in the booking form, in the same form as you have typed in. If, for any reason, you cannot see this email, you can take the following steps:

  1. Check the spam folder of your mail box
  2. Think through if you have used the email address that you usually use, or perhaps a secondary / different email address. If there is a chance that you used an alternative email address, please check it (inbox and spam box too).
  3. If your email had a typo in it, there is a chance that you had not received the confirmation (in some cases, the email for payment was correct, but the email in the booking form was incorrect). If we do not see an email bouncing back (e.g. alexasmith vs alexsmith at… .com), we will not be aware that your email has not been well received. Please double check your email to avoid inconvenience, and let us know via email if no confirmation has been received.
  4. If it’s not in your junk/spam folder, or there is a chance that your email was not spelled correctly, please contact us via email at Info [at] SzechenyiSpaBaths.com. We will forward you the confirmation email again.
  5. If you are booking from a different continent, there might be occasional delays in server communications, and your ticket may arrive later than the normal transactions. If in doubt, please let us know via email at Info [at] SzechenyiSpaBaths.com.

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60 comments

  1. Szechenyi Spa Baths

    Hello Joyce,
    we will soon contact you via email.
    I will now remove your comment in order to keep your data safe.

  2. Hello,
    I have received my billing for the booked tickets but I haven’t received the confirmation email, also for the massage booked.

    • Szechenyi Spa Baths

      Dear Sara,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too.

  3. Are tickets available on the premises? Or are tickets only sold on-line?

    • Szechenyi Spa Baths

      Hello Eli,
      es, it is possible to buy your bath tickets on the spot too, however, if you wish to skip the lines, we would recommend you to make your booking online in advance.
      Hope we can welcome you at Szechenyi Spa Baths!

  4. Hello, We would like to visit the bath with a group of 16 people on the 1th of January. Is it possible to pick up the ticket one or two days before?

    Thank you!

    • Szechenyi Spa Baths

      Hello Tessa,
      I am afraid the ticket can be picked up on the arrival day.
      Hope we can welcome you at Szechenyi Spa Baths!

  5. Hi! I have booked 2 tickets for January 4th but am yet to receive confirmation email from you, but have the receipt from paypal. Could you forward the emails again please?

    • Szechenyi Spa Baths

      Dear Emily,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too.

  6. Hi
    Yesterday I booked 2 bath kit tickets for today, but I have not received any confirmation. Has the booking gone through?

    • Szechenyi Spa Baths

      Dear Mette,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too.

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