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Receiving Confirmation Emails – Szechenyi Baths FAQ

The confirmation emails (serving as a digital ticket) are sent automatically right after the payment. This means, that after a successful booking, you will receive the following emails:

Ticket Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – this will serve as your e-ticket (not necessary to print)

Massage Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – confirming your massage booking
  • 2nd Confirmation Email from BathsBudapest.com – confirming your massage hour, this will serve as your e-ticket (not necessary to print)

Important Notice: Out of office hours bookings submitted after 6pm will be confirmed the following day until 11 am (local time Budapest). Please allow 1-3 hours by day time confirmations.

‘I Have Not Received the Confirmation Email’

The Confirmation Email is sent automatically to the email address that you gave in the booking form, in the same form as you have typed in. If, for any reason, you cannot see this email, you can take the following steps:

  1. Check the spam folder of your mail box
  2. Think through if you have used the email address that you usually use, or perhaps a secondary / different email address. If there is a chance that you used an alternative email address, please check it (inbox and spam box too).
  3. If your email had a typo in it, there is a chance that you had not received the confirmation (in some cases, the email for payment was correct, but the email in the booking form was incorrect). If we do not see an email bouncing back (e.g. alexasmith vs alexsmith at… .com), we will not be aware that your email has not been well received. Please double check your email to avoid inconvenience, and let us know via email if no confirmation has been received.
  4. If it’s not in your junk/spam folder, or there is a chance that your email was not spelled correctly, please contact us via email at Info [at] SzechenyiSpaBaths.com. We will forward you the confirmation email again.
  5. If you are booking from a different continent, there might be occasional delays in server communications, and your ticket may arrive later than the normal transactions. If in doubt, please let us know via email at Info [at] SzechenyiSpaBaths.com.

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64 comments

  1. The email you have listed is showing up as an invalid email. How do I make sure my tickets are confirmed I did not receive confirmation. Clara kalika – email ckalika123@gmail.com
    Thanks

    • Szechenyi Spa Baths

      Hello Clara,

      I am afraid, I cannot find any valid booking under your name / email address.

      Please send us the PayPal payment notification, which is sent after each successful booking.

      Email: info@szechenyispabaths.com

      I hope I could be of help.

  2. Hello, I have made a reservation for two tickets and paid by paypal yesterday and you haven’t emailed me the confirmation email. Could you please forward it to me ?
    Thank you

    • Szechenyi Spa Baths

      Hello Marina,

      thank you for your email.

      You have already replied that you received your ticket.

      Have a great time in Szechenyi Baths.

  3. Booked for the 27th July ,recieved the paypal confirmation but no confirmation or email ticket from you and your email isnt working – !.

  4. Hi! I have booked two tickets for today, however I have not received and ticket confirmation. I have my paypal confirmation but no tickets and I checked my spam and junk folders! Thank you for your help!

  5. Siobhán O'Sullivan

    Hi,

    I’ve booked 2 tickets for the baths on Friday 3rd August.
    I have received the PayPal confirmation email for both transactions yet I still haven’t received a confirmation email regarding entry to the baths.
    Could you please forward the confirmation emails again?

    • Szechenyi Spa Baths

      Dear Siobhan,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too.

  6. I haven’t received my confirmation code number from my applying online for Free Spa Treatment with purchase of Pure Silk Razors purchase with application and upload of my purchase receipt submitted 9-15-18 Please respond what I should do Thank you

    • I received a confirmation reward code from Puresilkspa reward treatment but dont know how to find reward The reward code was received on 9-18-18 The code #is RDFYPPC How do I know what the Spa treatment reward I received is My name is Joyce Colquhoun and my Gmail address is joyce51jc@gmail.com. Please advise me how to find out what happened to email.of Soa Treatment Reward Thank you

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