Receiving Confirmation Emails – Szechenyi Baths FAQ

The confirmation emails (serving as a digital ticket) are sent automatically right after the payment. This means, that after a successful booking, you will receive the following emails:

Ticket Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – this will serve as your e-ticket (not necessary to print)

Massage Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – confirming your massage booking
  • 2nd Confirmation Email from BathsBudapest.com – confirming your massage hour, this will serve as your e-ticket (not necessary to print)

Important Notice: Out of office hours bookings submitted after 6pm will be confirmed the following day until 11 am (local time Budapest). Please allow 1-3 hours by day time confirmations.

‘I Have Not Received the Confirmation Email’

The Confirmation Email is sent automatically to the email address that you gave in the booking form, in the same form as you have typed in. If, for any reason, you cannot see this email, you can take the following steps:

  1. Check the spam folder of your mail box
  2. Think through if you have used the email address that you usually use, or perhaps a secondary / different email address. If there is a chance that you used an alternative email address, please check it (inbox and spam box too).
  3. If your email had a typo in it, there is a chance that you had not received the confirmation (in some cases, the email for payment was correct, but the email in the booking form was incorrect). If we do not see an email bouncing back (e.g. alexasmith vs alexsmith at… .com), we will not be aware that your email has not been well received. Please double check your email to avoid inconvenience, and let us know via email if no confirmation has been received.
  4. If it’s not in your junk/spam folder, or there is a chance that your email was not spelled correctly, please contact us via email at Info [at] SzechenyiSpaBaths.com. We will forward you the confirmation email again.
  5. If you are booking from a different continent, there might be occasional delays in server communications, and your ticket may arrive later than the normal transactions. If in doubt, please let us know via email at Info [at] SzechenyiSpaBaths.com.

About Szechenyi Spa Baths

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85 comments

  1. Hi,

    I have booked 1 for ticket for bath cabin and locker for 18th Jan 2020, tidag around 7 pm BST but I have not received the confirmation yet.

    The name I used for booking is Namita Rath and email ID is namita.rath@gmail.com

    Thanks alot

  2. Hi,

    I just booked 2 tickets + szb cabin but I still haven’t received my confirmation email. I have checked my junk folder and nothing is there. Please can you resend?

    The name i used was Filipa Viana and the e-mail was f…….v@gmail.com

    • Szechenyi Spa Baths

      Dear Filipa,
      thank you for your thermal spa booking.
      We have received your reservation and the auto confirmation has been sent to your given email address, as provided in the booking form.
      Now I have resent you the email from our backup email, please check your spam folder too.
      Could you please let us know if you have received it this time?
      We are looking forward to welcoming you at the thermal baths. Enjoy your relaxing holiday in Budapest!

  3. Can you tell me how much to hire a dressing gown please.
    Thank you

  4. Hi,

    I booked tickets for tonight’s spa party and the e-ticket hasn’t come yet.

  5. I have paid this morning to come to the spa today but not yet received an email confirmation from you. I have received my paypal confirmation. Is this the same thing?

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