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Receiving Confirmation Emails – Szechenyi Baths FAQ

The confirmation emails (serving as a digital ticket) are sent automatically right after the payment. This means, that after a successful booking, you will receive the following emails:

Ticket Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – this will serve as your e-ticket (not necessary to print)

Massage Booking:

  • One Notification Email from Paypal (Card or PayPal payment) – confirming your payment
  • One Confirmation Email from SzechenyiSpaBaths.com – confirming your massage booking
  • 2nd Confirmation Email from BathsBudapest.com – confirming your massage hour, this will serve as your e-ticket (not necessary to print)

Important Notice: Out of office hours bookings submitted after 6pm will be confirmed the following day until 11 am (local time Budapest). Please allow 1-3 hours by day time confirmations.

‘I Have Not Received the Confirmation Email’

The Confirmation Email is sent automatically to the email address that you gave in the booking form, in the same form as you have typed in. If, for any reason, you cannot see this email, you can take the following steps:

  1. Check the spam folder of your mail box
  2. Think through if you have used the email address that you usually use, or perhaps a secondary / different email address. If there is a chance that you used an alternative email address, please check it (inbox and spam box too).
  3. If your email had a typo in it, there is a chance that you had not received the confirmation (in some cases, the email for payment was correct, but the email in the booking form was incorrect). If we do not see an email bouncing back (e.g. alexasmith vs alexsmith at… .com), we will not be aware that your email has not been well received. Please double check your email to avoid inconvenience, and let us know via email if no confirmation has been received.
  4. If it’s not in your junk/spam folder, or there is a chance that your email was not spelled correctly, please contact us via email at Info [at] SzechenyiSpaBaths.com. We will forward you the confirmation email again.
  5. If you are booking from a different continent, there might be occasional delays in server communications, and your ticket may arrive later than the normal transactions. If in doubt, please let us know via email at Info [at] SzechenyiSpaBaths.com.

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66 comments

  1. I’ve paid but still not received an email confirmation?

    can you help please

    • Szechenyi Spa Baths

      Hello Tom,
      thank you for letting us know. The confirmation email of your thermal bath products (which is basically the same as your ticket) was already automatically sent to you, to the email address you have provided in the booking form: please make sure to check the spam folder in case it ended up there. At any rate, we have manually resent it again. Please let us know if there should be any further inconvenience, or if you wish to get the ticket sent to a different email address too.

      Have a great time in Budapest, and enjoy the hot spring spas!

  2. Hello. I booked two tickets and haven’t received the confirmation email. Help please

    • Szechenyi Spa Baths

      Dear Hope,
      thank you for contacting us. I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address. Please check the junk/spam folder of your mailbox too.
      Have a nice day.

  3. I have booked tickets online today but I gave mistakenly put the wrong digit in my email address so I haven’t received my e-ticket email confirmation. Can you please help me? Thank You

    • Szechenyi Spa Baths

      Dear Clare,
      Thank you for letting us know. We have resent the tickets to your email address, please check your spam folder too.
      Should you have any question, please contact us via email: info (at) szechenyispabaths (dot) com
      Have a great day.

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