Is There a Refund at Szechenyi Baths? – Szechenyi Bath FAQ

The entrance to Szechenyi Baths is not cheap, but it is affordable.

Late Afternoon Sun at Szechenyi Spa Baths
Late Afternoon Sun at Szechenyi Spa Baths – photo: Aaron Butler

In any way, there is no refund. Older travel books and outdated Budapest travel guides or old forum threads may confuse some tourists regarding the tickets, stays and refunds.

True, there used to be a refund system at Szechenyi Baths, but the refund system is no longer in use. So if you buy a full time ticket but only spend 2-4 hours at the baths, you will not be refunded anything.
Instead of the old refund system at Szechenyi Spa Baths, there are morning tickets, afternoon tickets and evening tickets in addition to full day tickets. The ‘day section’ (i.e. morning and evening) tickets allow you to stay for 2 hours, the full day ticket allows you to stay any time of the day for any hours (as long as the facilities are open – please note, that after 7pm only the outdoor pools are open and there are no regular bath services, or late night massages). Buying the full price ticket is a good investment we think, as the baths and pools, the massage therapies, etc. are really fun and relaxing, a perfectly lovely way to spend a full afternoon or morning in Budapest.

About Szechenyi Spa Baths

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  1. Hello,
    I booked a couples massage for 11/23 and would like to cancel it. How can I do that? I want to come to the bath house for two hours and do fast track but can’t do the massage.

    • Szechenyi Spa Baths

      Dear Lisa,
      We will contact you via email in relation to the refund. By now you should have received confirmation of your original booking as well, please check your spam / junk folder as well. Thank you.

  2. Eliška Růžičková

    I accidentaly bought same full day ticket twice. I know you said that you dont refund at all, but i think that you can underestand the situation and maybe somehow substitute my payment? I would much prefer to get my money back. The order number was #321 and the ID of the payment was 97018253LV601904P in December 18th.
    I underestand that this is not a pleasant situation for both of us, but i hope we can come to an agreement in some way.
    Sincerely Eliška

    • Szechenyi Spa Baths

      Hello Eliska, we have initiated the refund process and contacted you via email. Thank you for calling our attention to the accidental double booking.
      Have a great time at the baths and in winter Budapest, more for the New Year:

  3. Hello, I bought two tickets for baths on the next Saturday, but I would like to change the date to Friday – is that possible? Thank you for letting me know!

    • Szechenyi Spa Baths

      Hello Malgorzata,

      Thank you for your question.

      The date change is possible, we are going to contact you via email very soon.

      Have a lovely start of the week!

  4. I have made a booking for two people + massages for saturday. My boyfriend got very sick and we wouldn’t be able to make it to Budapest. Is there a way to cancel my reservation and get a refund.

    • Szechenyi Spa Baths

      Dear Nidal,
      Thank you for contacting us regarding your booking at Szechenyi Spa Bath.
      We’re very sorry to hear that you cannot make it to Budapest.
      We’ve contacted the Refund Department and will let you know via e-mail as soon as there’s a decision in this matter.
      Thank you for your understanding and patience.

      We hope to welcome you soon in Budapest!

  5. I have booked to come to the spa on 19th August however am no longer able to make it. How do I go about cancelling my tickets? Thank you

    • Szechenyi Spa Baths

      Hello Heidi,
      please contact the email address or phone number in your ticket confirmation. I hope I could help.

  6. Hello I just purchased 4 tickets online(92 euros) August 24th 2021 for the baths for use on October 15th 2021 and now my vacation has been cancelled due to Covid restrictions. Is there a way to receive a refund ? (first choice) or to receive a voucher(rescheduling for October of 2022 or 2023). Thank you for any help. Sincerely John Alberstadt

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